Terms and Conditions

1. Booking, Reservations, and Payment Schedule

• 1.1 Deposit Requirement: A non-refundable deposit equal to twenty-five percent (25%) of the total tour package cost, together with a fully executed Reservation Form or electronic acknowledgment, is required to secure a reservation.
• 1.2 Final Payment: The remaining balance of the total package price must be received by Egyptian Express Travel no later than ninety (90) days prior to the scheduled date of arrival or departure.
• 1.3 Late Bookings: For reservations initiated within eighty-nine (89) days of scheduled arrival, full payment is required immediately upon confirmation of availability.
• 1.4 Currency: All rates are quoted, invoiced, and payable in United States Dollars (USD).

2. Cancellation and Refund Policy

All cancellations must be submitted to Egyptian Express Travel in writing and are effective on the date of verifiable receipt by the Company. Incurred cancellation fees are calculated as a percentage of the total package price, based on the timeframe between receipt of written notice and the scheduled arrival date:

• 2.1 Unused Program Services: Once travel has commenced, no refunds, adjustments, or credits will be issued for any unused or partially utilized services, including accommodations, meals, transportation, guided excursions, or cruise segments.
• 2.2 Independent and Third-Party Airfare: Domestic and international air arrangements booked through or in connection with Egyptian Express Travel are subject to airline ticketing terms and may be entirely non-refundable and non-transferable regardless of cancellation timing.
• 2.3 Day Shore Excursions: Cancellations of individual day shore excursions received in writing four (4) or more days prior to scheduled delivery will receive a full refund. Excursion cancellations received within three (3) calendar days of delivery are non-refundable.

3. Comprehensive Travel Insurance

Due to the non-refundable nature of travel investments and unexpected life events, Egyptian Express Travel strongly advises each traveler to procure comprehensive travel insurance at the time of deposit. Coverage should encompass trip cancellation, trip interruption, emergency medical evacuation, accidental injury, baggage loss, and travel delay. Egyptian Express Travel is not an insurer and does not underwrite travel insurance policies.

4. Accommodations and Room Sharing Policy

• 4.1 Occupancy Standards: Package pricing is established on double occupancy.
• 4.2 Roommate Assignment Program: Solo travelers requesting shared accommodations will, whenever operationally feasible, be paired with another solo traveler of the same sex in a non-smoking room. If a roommate cannot be matched prior to departure, a single supplement charge will apply to cover single-occupancy land arrangements.
• 4.3 Single Supplements: For land-only itineraries, single travelers are invoiced the applicable single supplement at booking. In the event that a compatible roommate is subsequently secured, the supplement will be credited or refunded. Single accommodation capacity may be limited on select vessels and boutique properties.

5. Luggage, Valuables, and Baggage Limitations

Luggage allowances, dimensions, and weight limitations on internal or domestic charter flights are dictated by civil aviation regulations and aircraft cargo capacities. Guests must adhere strictly to baggage constraints communicated in final travel documents. Handling of luggage is undertaken at the traveler's risk. Egyptian Express Travel strongly advises against placing high-value personal effects, jewelry, electronic equipment, or critical medications in checked baggage or leaving them unattended in transport vehicles. Surcharges incurred for excess baggage are the sole responsibility of the traveler.

6. Rate Adjustments and Fuel Surcharges

Base program pricing is established without speculative contingency markups for variable energy markets. Egyptian Express Travel reserves the right to assess a fuel surcharge prior to final departure if fuel and energy costs increase substantially beyond prevailing rates at the time of quotation.

7. Itinerary Modifications, Delays, and River Navigation

Program itineraries and schedules reflect operational conditions at the time of publication and are subject to reasonable adjustment. Egyptian Express Travel reserves the right to substitute hotels, alter routing, or adjust sightseeing schedules when local conditions, river water levels, lock operations (including the Esna Lock), transport schedules, or government directives warrant. Additional expenses arising from logistical disruptions—including adverse weather, road infrastructure closures, airline schedule changes, civil actions, or medical quarantine—are not covered by the base package cost and remain the responsibility of the traveler.

8. Force Majeure and Operator Cancellation

Egyptian Express Travel reserves the right to cancel or curtail any scheduled itinerary prior to departure or during travel due to operational necessity, insufficient minimum enrollment, or events of Force Majeure. Force Majeure includes, without limitation: acts of God, labor strikes, civil unrest, war, terrorism, epidemics, pandemics, government-mandated quarantines, or host-nation border and travel restrictions. In the event of pre-departure cancellation by Egyptian Express Travel under this section, the Company's sole liability is limited to the refund of all uncommitted monies received for the program. The Company is not liable for secondary or consequential expenses incurred by the participant, including non-refundable airline tickets, visa fees, equipment purchases, or medical preparations.

9. Medical Fitness, Health Declarations, and Mobility Requirements

Guests must be in adequate physical and mental health to complete the selected itinerary. Programs in Egypt involve walking across uneven terrain, unpaved sand or cobblestones, ascending stairs, and embarking or disembarking nautical vessels. Guests requiring special assistance or accommodation for mobility restrictions, physical limitations, or dietary regimens must disclose such details in writing at the time of reservation. Egyptian Express Travel reserves the right to decline or terminate participation if a guest's condition renders participation unsafe to themselves or others, or if required special care exceeds the reasonable capabilities of the tour staff.

10. Host-Nation Regulations and Traveler Conduct

Guests agree to abide by all local laws, customs regulations, safety protocols, and antiquities preservation rules of the Arab Republic of Egypt. The operation of unmanned aerial systems (drones), unauthorized photography of military, police, or strategic installations, and intentional disregard of licensed guide safety instructions are strictly prohibited. Non-compliance, or conduct that compromises group safety or infringes upon fellow travelers, may result in immediate dismissal from the tour without refund, with all associated legal, lodging, and return transit expenses borne solely by the traveler.

11. Carrier Contracts and Air Transportation

All airline tickets issued in connection with Egyptian Express Travel itineraries constitute independent contracts between the passenger and the issuing carrier, subject to international treaties (including the Montreal Convention and Warsaw Convention) and individual carrier tariffs. Egyptian Express Travel assumes no liability for flight cancellations, schedule disruptions, mechanical delays, seat reassignments, or lost or damaged baggage occurring under the care, custody, or control of any commercial air carrier.

12. Photography and Media Likeness

Egyptian Express Travel reserves the right to capture photographic, digital, and video records during the operation of any program for marketing, digital media, and promotional purposes. Guests who prefer that their likeness not be used in promotional materials must inform Egyptian Express Travel in writing prior to arrival.

13. Independent Suppliers and Agency Status

• 13.1 Role of Operator: Egyptian Express Travel functions solely as an agent procuring and coordinating travel services—including air and ground transport, hotel accommodations, dining, and nautical charters—from independent third-party vendors and contractors. Egyptian Express Travel does not own, direct, or supervise these independent entities.
• 13.2 Disclaimer of Supplier Liability: All tickets, vouchers, and confirmations are issued subject to the terms, tariffs, and conditions under which such services are provided by suppliers. Egyptian Express Travel assumes no responsibility or liability for acts, defaults, errors, omissions, insolvency, or mechanical failures of any independent service supplier.

14. Assumption of Risk and Waiver of Liability

• 14.1 Voluntary Participation: The traveler acknowledges that travel to international destinations involves inherent risks, including variations in medical facilities, mechanical equipment malfunctions, primitive terrain, animal interactions, cultural differences, and force majeure events. Participation is undertaken with full knowledge and voluntary assumption of these risks.
• 14.2 Release: To the fullest extent permitted by applicable law, the traveler releases, acquits, and holds harmless Egyptian Express Travel, its officers, directors, agents, and employees from any claims, suits, liabilities, or losses for property damage, personal injury, illness, mental distress, or wrongful death resulting from causes beyond the direct control of the Company.
• 14.3 Limitation of Monetary Liability: Under all circumstances, the maximum aggregate liability of Egyptian Express Travel arising from or related to any booking, transaction, or execution of travel services shall be capped at the total monetary sum paid by the traveler to Egyptian Express Travel for the specific program at issue. Under no circumstances shall the Company be liable for incidental, indirect, punitive, or consequential damages.

15. Dispute Resolution and Mandatory Arbitration

• 15.1 Governing Law: This Agreement and any dispute, controversy, or claim arising out of or relating to its execution, breach, termination, or invalidity shall be governed exclusively by the substantive laws of the Arab Republic of Egypt.
• 15.2 Cairo Arbitration Forum: Any claim or dispute arising out of or relating to this Agreement, including bodily injury or property damage claims, shall be settled exclusively by final and binding arbitration administered in Cairo, Egypt, under the rules of the Egyptian Arbitration Association then in effect.
• 15.3 Arbitrator Qualifications: Proceedings shall be conducted before a single arbitrator appointed by the arbitration body, who must be an attorney duly licensed to practice before Egyptian courts with a minimum of fifteen (15) years of formal civil litigation experience. Each party retains the right to strike one arbitrator designation without cause.
• 15.4 Judicial Review: Decisions of the arbitrator shall be binding, save for formal judicial review under clear standards of procedural abuse or manifest error in the application of substantive law. The parties expressly waive rights to secondary statutory forums or actions in outside jurisdictions.

16. Severability and Non-Waiver

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by an arbitrator or court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The failure of Egyptian Express Travel to enforce any right or provision of these terms shall not operate as a waiver of such right or future enforcement.

17. Entire Agreement

These Terms and Conditions, together with the confirmed itinerary and Reservation Form, constitute the entire agreement between the parties regarding the subject matter herein, superseding any prior oral representations, brochure descriptions, or written statements.